Shipping & Questions
Shipping Policy
Your tracking number will be emailed to you once your order has shipped! Please allow 3-5 days for order processing prior to shipping. Unfortunately, we do not ship internationally at this time.
Our shipping boxes, as well as the crinkle paper that will be used to keep your product safe during transport, are 100% recyclable (even the stickers!). If your package comes in a mailer bag, it is compostable. Just remember to remove the shipping label and toss it in your recycling before you throw the mailer in the compost!
Shipping Costs & Delivery Times
Free Standard shipping on orders over $75
Calgary & Surrounding Area
Delivery (1-3 Days): $5
Flat Rate Shipping (Nationwide - excluding Newfoundland)
Regular (3-10 Business Days): $23
Express (2-8 Business Days): $30
Flat Rate Shipping (Newfoundland Only)
Regular (up to 11 business days): $30
Express (3-10 Business Days): $37
Return & Exchange Policy
Communication is the key. If you are unhappy with your product, we ask that you communicate openly with us to help us understand why you’re not happy and how our products can be better.
You can always contact us for any questions at livegreen@dreaminggreenboutique.ca.
Damages and Issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on gift cards.